Support
How can we help?
Find answers, manage your account, or get in touch with our team.
Contact Support
Have a question or running into an issue? Send us an email and we'll help you out.
support@yourfirstdance.net →
Delete Your Account
You can delete your account directly in the app. Go to Account Settings and tap "Delete Account." Your data will be permanently removed. If you need help, contact us at support@yourfirstdance.net.
Manage Subscription
Subscriptions are managed through your device. On iOS, go to Settings > your name > Subscriptions. On Android, open Google Play > Payments & subscriptions.
Request a Refund
Refunds are handled by your app store:
- Apple — Visit reportaproblem.apple.comRequest Apple Refund →
- Android — Open Google Play > Account > Order historyRequest Google Refund →
If your request is denied or you need help, email us at support@yourfirstdance.net.
We typically respond within 48 hours.